Shipping
US SHIPPING
We ship all orders from our third-party warehouse located in Salt Lake City, Utah. Orders are processed and shipped Monday through Friday, excluding holidays.
Orders placed before 12 PM PST are typically processed within 2 business days.
We offer Free Standard Shipping on all US orders over $98 USD.
Available US Carriers:
- USPS
- UPS
- FedEx
- DHL
- OnTrac
Carrier selection is automatically determined based on package size, weight, destination, and the most efficient available shipping option.
CONTINENTAL US SHIPPING TIMES
Standard Shipping
3–7 business days
Priority Shipping
2–3 business days
Express Shipping
1–2 business days
Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or holidays.
INTERNATIONAL SHIPPING
International Shipping
4–10 business days
We ship all international orders from our third-party warehouse located in Salt Lake City, Utah. Orders are processed and shipped Monday through Friday, excluding holidays.
Orders placed before 12 PM PST are typically processed within 2 business days.
At checkout, customers may be charged for shipping fees and, if applicable, customs duties, taxes, or VAT.
Available International Carriers:
- DHL
- Passport International
All international shipments include tracking information.
Carrier selection is automatically determined based on package size, weight, destination, and the most efficient available shipping option.
Please note that customs processing times may vary by country and are outside of our control.
APO (Military Overseas Addresses)
We do ship to APO/FPO addresses. Please enter your military address information during checkout as normal.
International shipping refunds
DHL Ecommerce
Refund requests for non-delivery must be submitted within 60 days from the shipment date.
DHL Express
Refund requests for non-delivery must be submitted within 30 days from the shipment date.
Delivery Guarantee
Our Delivery Guarantee protects your order in case it becomes lost, stolen, or experiences extreme delays during transit. If any of these issues occur, we will assist with a replacement or refund according to our policy. This guarantee applies only to delivery problems and does not cover incorrect addresses or items marked as delivered.
