Customer Support

Shipping

US SHIPPING

We offer free domestic shipping to all 50 US states on any order of $80 or above. Standard free shipping is through USPS. Express options are also available at an additional shipping cost.

INTERNATIONAL SHIPPING

We ship our products from our warehouse in California to customers all around the world. At checkout, you will be charged for the shipping. Minimum order amount for international orders is $50.

Customer is responsible for any import tax, VAT or import duties on international orders. Customer may be charged these fees at the time of delivery. Import tax, VAT and import duties are different for every country. Please check with your national tax agency for rates. If the customer refuses the shipment the return shipping and restocking fees will be deducted from your product return credit. 

** For all Australian orders, you will be responsible for paying the 10% VAT duties on your total invoice which includes products + shipping. 

 

Transit time

Domestic orders may ship the same day or they will ship the next business day. International orders may take an extra day to ship. 

We also offer next day and express shipping options.

All orders ship from our 3rd party warehouse in California. Standard transit time approximately 2-6 days. The closer you are to Nor Cal the quicker the transit time.

Shipping to Canada generally takes 3-7 business days. Shipping to most countries including the EU and Australia generally takes 7-10 business days. Asia and the Middle-east can take 7 days to 3 weeks depending on local customs and mail service.